My family and I had a hankering for some Asian food. We had never been to Great Moon Buffet so we thought we'd give it a try, as we were in the area. Now, don't get me wrong, I do not expect Asian food to be authentic, especially buffet food, but I at least expect it to have a taste.
Calling the food at Great Moon bland would be a huge compliment. Without sounding over-zealous, bland is the only word I can use. The "vegetable Lo Mein" was not that at all. In fact, the only vegetable in it was onion. That's it. No scarce amount of anything else at all. The fried donuts were completely hard all the way through, as if they were 3 days stale and sitting in the open air under a heat lamp all day.
The ribs my dad had tried looked completely dry and tough. The cream cheese wontons had so little filling in them they were not worth eating, and on top of that, the little filling they did use tasted like it had spoiled or gone rancid before they used it.
My boyfriend's chicken was tough and under-cooked.
We tried to bring this to the attention of the lady who sat us and we asked for a refund. We had only been there for 10 complete minutes and had eating maybe half a plate each after finally giving up, so it was quite obvious we weren't trying to pull one over on them. We genuinely were so unsatisfied, we thought a refund would be sufficient.
Now, The lady who spoke with us when we came in spoke PERFECT English, with barely even a hint of an accent. But suddenly when we requested to speak with someone about a refund she almost seemed to be pretending to not be able to effectively communicate. She just kept saying "you keep plate, you try more food." Even if she couldn't communicate effectively she didn't bother going to find a co-worker who could.
We walked out without a refund. We spent $38 for the three of us to dine on a half a plate each.
The upside, if there is one, we all felt so sick we weren't hungry to eat anything else. Hooray!
If you like decent food with taste, that is not spoiled, and a fair price, avoid Great Moon at all costs. Just because they have been there for 50 years like the woman claims, doesn't mean they have good food. It means they've spent all 50 years slowly trucking downhill.
My entire family is sick from this food now. I would suggest what kind of sick.. but it's a little unpleasant to talk about, if you catch my drift...
Review about: Buffet Food.